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Customer loss preventionEvery company dreads losing customers, especially long term valuable ones. We’ve recently analysed customer acquisition and signup processes used by many vendors, be they of telephones and plans, internet services, hardware, software or services – and found some gaping and recurring holes into which prospective customers fall. Often they don’t get out. We’re about to introduce a new service, which extends our WebCheck website obstacle check, that will help vendors locate where they lose customers in the online or in-store sales process – and what they need to do about it. Don’t miss this vital resource out in September 2009.
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“Technoledge’s preparation before the campaign was fantastic, well beyond what we expected in terms of precise collateral, scripting and data selection. Overall the campaign was a success. We only need one of these leads to convert and we’re ahead.” |
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